These terms explain the rules and responsibilities that apply when you
use Delcom Digitals websites, Android apps, content, and digital
services.
Last updated: February 19, 2026
Website & app terms
Usage rules explained
Support available
By using Delcom Digitals websites, Android apps, or digital services, you
agree to these Terms and Conditions. Please read them carefully before using
our services.
1. Introduction
Welcome to Delcom Digitals (“Delcom Digitals”, “we”,
“our”, or “us”). These Terms and Conditions govern your use of our
website located at
https://delcomdigitals.co.ke,
our Android applications, and any related digital services we provide.
Our website and apps are collectively referred to in these terms as
the “Service”.
2. Agreement to Terms
By accessing or using our Service, you agree to be bound by these
Terms and our
Privacy Policy.
If you do not agree with these Terms, you should not access or use our
website, apps, or services.
3. Communications
When you contact us, request support, or interact with our services,
we may communicate with you by email or other available contact
methods.
If we send newsletters, marketing, or promotional messages, you may
opt out by following the unsubscribe instructions or contacting us.
4. Purchases
Some products or services offered by Delcom Digitals may require a
purchase. If you make a purchase, you may be asked to provide relevant
billing, payment, or contact information.
You represent that you have the legal right to use any payment method
you provide and that the information you submit is accurate and
complete.
We may refuse or cancel an order where necessary, including cases
involving product availability, pricing errors, incorrect information,
suspected fraud, or other issues affecting the transaction.
5. Refunds
Refund eligibility depends on the product, service, platform, and
payment method used.
For purchases made through third-party platforms such as Google Play,
refund handling may be governed by that platform’s own policies.
For direct service contracts with Delcom Digitals, refund terms should
be agreed in writing before work begins.
6. Promotions
Any contests, sweepstakes, discounts, or promotions offered through
the Service may be governed by separate rules. If separate promotion
rules conflict with these Terms, the promotion-specific rules will
apply.
7. Content
Content available through our Service, including text, graphics,
logos, icons, app descriptions, images, designs, code, and other
materials, belongs to Delcom Digitals or is used with permission.
You may not copy, modify, distribute, reproduce, republish, download,
display, transmit, or use our content for commercial purposes without
prior written permission from Delcom Digitals.
8. Prohibited Uses
You agree not to use the Service to:
Violate any applicable local, national, or international law.
Exploit, harm, or attempt to exploit or harm minors.
Send spam, unsolicited messages, or misleading communications.
Impersonate Delcom Digitals or any other person or entity.
Interfere with, disrupt, or overload the Service.
Introduce viruses, malware, harmful code, or destructive tools.
Use automated scraping, crawling, or monitoring tools in a way that
harms or abuses the Service.
Attempt to gain unauthorized access to our systems, accounts, or
infrastructure.
9. Analytics
We may use analytics tools to monitor and analyze how our website and
apps are used. Analytics help us improve performance, usability, and
reliability.
For more information about data collection and analytics, review our
Privacy Policy.
10. Minors
Our Service is not intended for use by individuals who cannot legally
agree to these Terms without consent from a parent, guardian, or other
authorized person.
If you are using the Service on behalf of a minor, you are responsible
for ensuring that such use complies with applicable law and these
Terms.
11. Intellectual Property
The Service, including its original content, features, functionality,
design, branding, and software, is owned by Delcom Digitals or its
licensors and is protected by applicable intellectual property laws.
Delcom Digitals names, logos, branding, and related marks may not be
used without our prior written permission.
12. Copyright Policy
We respect intellectual property rights. If you believe that content
available through our Service infringes your copyright or other
intellectual property rights, contact us with sufficient information
for us to review the claim.
Your notice should include a description of the copyrighted work, the
location of the allegedly infringing material, your contact
information, and a statement that you believe the use is unauthorized.
13. Feedback and Error Reporting
You may send us feedback, suggestions, bug reports, ideas, or other
comments about our website, apps, or services.
By submitting feedback, you agree that Delcom Digitals may use it to
improve our products and services without obligation to compensate you
or treat the feedback as confidential.
14. Links to Other Websites
Our Service may contain links to third-party websites or services,
including Google Play and other external platforms.
Delcom Digitals does not control and is not responsible for the
content, privacy policies, terms, or practices of third-party websites
or services.
15. Disclaimer of Warranty
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
DELCOM DIGITALS MAKES NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING
THE OPERATION, AVAILABILITY, ACCURACY, RELIABILITY, OR SUITABILITY OF
THE SERVICE.
We do not guarantee that the Service will always be secure,
uninterrupted, error-free, or free from harmful components.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DELCOM DIGITALS WILL NOT BE
LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR
PUNITIVE DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE
SERVICE.
Where liability cannot be excluded under applicable law, our liability
will be limited to the greatest extent permitted by law.
17. Termination
We may suspend or terminate access to the Service where necessary,
including if we believe you have violated these Terms, abused the
Service, or created legal, security, or operational risk.
18. Governing Law
These Terms are governed by and interpreted in accordance with the
laws of Kenya, without regard to conflict of law
principles.
19. Changes to Service
We may update, modify, suspend, or discontinue parts of the Service at
any time. We are not liable if the Service, or any part of it, becomes
unavailable for any period.
20. Changes to These Terms
We may update these Terms from time to time. When we make changes, we
will post the updated Terms on this page and update the “Last updated”
date.
Your continued use of the Service after changes are posted means you
accept the updated Terms.
21. Waiver and Severability
If any provision of these Terms is found to be invalid or
unenforceable, the remaining provisions will remain in effect.
Our failure to enforce any right or provision of these Terms does not
mean we waive that right or provision.
22. Acknowledgement
By using the Service, you acknowledge that you have read, understood,
and agreed to these Terms and Conditions.
23. Contact Us
If you have questions about these Terms, need support, or want to send
feedback, contact Delcom Digitals using the link below.